At Australiana Online we are proud of the quality Australian made products and service we provide to our Customers. We love to make our Customers happy and receive their feedback. Here are some of the comments we have received.


"My husband and I would like to again say a deep hearted thankyou for your help, and patience with following the prompts and finding the articles etc. We would like you to know that the gift reached the happy couple before their wedding and they were delighted with the print. Thank you also Rod for including my personal email to the couple. We will certainly let friends know of your excellent business and personal attention to detail. We will when necessary only go to you for our Australian gifts for overseas. Your help support was much appreciated."  RG, NSW 

"Thank you Rod, excellent! We'll be back again!"  JM, NSW

"Thank you so much for your prompt reply look forward to receiving my prints won't hesitate to use your site again the service is excellent thank you."  MM, WA

"Thanks so much Rod ... I really appreciate this, and will recommend you."  PB, NSW

"Just a quick line to let you know the tea towels arrived this morning. They are lovely, and they are for me!! I only ever use 100% linen for dish-drying and it's good to find your on-line sales, as quality linen tea-towels are almost impossible to source nowadays. Thanks a lot!"  SM, NSW

"I checked again and the t-shirt did arrive - many thanks for being so responsive."  JM, USA

"Thanks again Rod, I have recommended Australiana online to everyone."  KB, VIC

"Thank you so much. It's taken me a long time to send this second order as I lost the website details but now I've retrieved them, you can expect more orders from us. We love your products." SW, QLD

"I've just placed my fourth order with you in as many weeks. We are off to Europe to visit family and I'm sure they will love the gifts we have purchased from you. It is wonderful to buy gifts that are Australian made and of great quality. Your coustomer (sic) service and delivery is excellent. Thanks so much." KB, VIC

"Just wanted to let you know that i am extremely thrilled with everything i ordered from you. The nut bowls etc are exquisite. Love the prints ... Your service was exceptional, ... I'm sure the recipients in Canada will love everything i got."  LB, QLD

"I just received the Opal Jewellery I ordered. I can't thank you enough, I'm sure the person I bought it for will love it as much as I do. Fantastic and fast service . Thank you."  RB, QLD

"Really appreciate the fast reply - I will be letting all of my friends know how good your service is and how important it is to buy 'Aussie'!"  LG, QLD

"Thanks, the order just arrived and we're very pleased with the products."  PS, VIC

"My parcel arrived in this morning's mail. I am very happy with the products I chose and the efficiency of your business. I shall cerrtainly (sic) purchase from you again, should the need arise."  MB, SA

"I'm so sorry that I didn't contact you before we left for our trip. Our order arrived Tuesday - plenty of time for us to make our plane to the States. The items you sent us were perfect and a big hit with all the Americans! Thank you so much for keeping me informed all along the way through the delivery service with the floods and all. Your service is excellent and I will be ordering from your site again."  MR, QLD

"Thank you very much Rod. I am impressed with your customer service."  LS, QLD

"Just letting you know that the parcel has arrived safely - thanks for the good service and products."  DP, QLD

"I have just received the Koala from Australiana Online and wanted to let you (sic) I am very happy with it. We have an exchange student arriving next week from Orleans, France and wanted a small koala to give her when she arrives. It is perfect and even more so because it is made in Australia!"  KP, VIC

"Super customer service!"  YW, VIC

"Your website is AMAZING - in fact you have the BEST souvenirs online. I send a lot of stuff to friends and their kids in over in the USA - will definitely shop again and again till I drop with so much goodies to choose from."  LS, QLD

"Received my order today .. tickled pink.something made in Australia send some to Canberra please."  JP, NSW

"Just to let you know we got the pins thanks for all your help and concern."  SD, NSW

"I'd like to let you know that I received the parcel today. Thank you very much for providing such a great service. With best wishes for the future of the business."  TF, SA

"I wanted to thank you for your friendly and prompt service. I received my confirmation, tax invoice and goods on the day promised. It was a pleasure doing business with you."  HD, VIC

"These will be perfect gifts for my next marketing trip to Thailand in just over a week. I will also show my colleagues and I think that they may also want to make use of these in the future."  CB, VIC

"I received the goods today. Thanks very much for great customer service."  KD, QLD

"I have received the order and thank you the items are fantastic"  LA, VIC

"Wow very prompt, thank you very much!"  LH, Japan

"Just let you know that I just received my Koala. Thanks a lot." WB, Hong Kong

"Great timing - the Postie arrived this morning just as my husband was heading off to work so we didn't even have to collect it from the Post Office. I am really pleased with the quality of the products and now I feel that my daughter and I have something lovely to give as gifts in China." CD, NSW

"Thank you for telling me and for the very quick service!!" AH, Qld

"I would just like to thank you for your prompt & very professional processing of my order which I received within 2 business days. The goods were all of excellent quality & I look forward to sending them to my friends in Italy. Thanks again." MB, Qld

"You are truly awesome Rod. My order was waiting for me today when I got home. I order it for myself and a couple of friends - they are also amazed at the excellent service. Thank you so very much." JD, Qld

"I definitely will be back shopping and I will spread your website to my friends! Thank you so much again!" DR, NSW

"Thank you for the prompt action and information, will shop with you again." KJ, NSW

"Just wanted to let you know that I have just collected the items from the post office and that I am very happy with the items. The scarves are a little different than expected but nevertheless fine. Thank you for your prompt, reliable and efficient service. I will certainly use your services again." VP, NSW

"Just to let you know the tea-towels arrived today: thank you=they look great!" LR, NSW

"The products sent look absolutely delightful." TF, NSW

"The soaps have arrived and they are more lovely than I expected!" NB, NSW

"All good, thank you for your excellent customer service and will be highly recommending your services and site to anyone that requires Australiana products in the future." VP, Vic

"I have to tell you that your shirts are very impressive, the designs great, the workmanship very good. The recipients of the shirts were suitably impressed! Your service was very good too. I will be back to shop." JB, Vic

"I collected my order today and just wanted to thank you. The t-shirts are just what I wanted." KP, NSW

"Thanks very much - wow that is service with a smile - only ordered late yesterday afternoon." PL, WA

"Thank you so much....I am sure he will love the book, it's a surprise and you help to make it possible...." SA, Vic

"I have received my parcel and everything is great!" GL, NSW

"Just a quick email to say how impressed I was with your service and merchandise. I placed my order by telephone on Wednesday lunch time and had the goods in my hand Friday afternoon! The quality of the items purchased is fantastic and once again I congratulate you on a wonderful website with truly authentic "Aussie" made souvenirs. I am sure my relatives in Europe will be impressed! Will certainly keep you in mind for future projects. Well done and many thanks." DY, NSW

"I have just received confirmation the scarf arrived safely and that my friend in the UK just loves it, so thank you for the wonderful service you provide." DR, NSW

"The magnets have arrived and have exceeded my expectations. Thank you so much for your service. It has been excellent." BM, Qld

"The tie arrived and it's beautiful! Thanks so much." SB, USA

"All goods arrived safely. I was very surprised at the quality of the stuffed animal. Thank you really." IK, Japan

"Thank you very much for sending the scarf to Germany for me. I am sure my friend will be very thrilled with it. I must say I am very impressed with your way of handling business. It is not often that one can find today a firm that really cares about their customers. You can be assured that whenever we will need some special Australian presents, we will get in touch with you again." TH, Vic

"Good Job. Well Done. Thx heaps." NH, Poland

"Thank you, they all travelled well. Just the roo had a bit of a culture shock - took him skiing over Easter. I will certainly order again some time in the future (unless I finally make it again to Australia myself)." HS, Switzerland

"Thank you for the great service and the goods are just what I wanted." RJ, NSW

"Thank you very much and for following up and for despatching the order so quickly - everything was a hit." JD, ACT

"Thanks so much, Rod. It's nice to be able to find Australian-made items so readily, as that's certainly not the case in shops." KD, Vic

"Received order this morning, happy with purchase and thank you for prompt service." CM, NSW

"Feedback is important .... Your website is the best I have seen for Australian Gifts and Souvenirs. WELL DONE ... you do us Australian's PROUD" JN

"My order arrived safely and I am very happy with the products. Thank you very much." RM, Qld

"Let me tell you that your kangaroos with babies in a pouch are a big success with my Russian colleagues and partners, and everybody just loves your koalas with leaves." EK, Russia

"Thank you for the service. I am sure you will be hearing from me again in the New Year - I need socks!" JM, Japan

"Thanks very much - your site and service is much appreciated :-)" JM, Qld

"I have lots of overseas friends who love Australiana. Until now buying for them has been difficult. However your website is now in Favourites on this computer. You have exactly what I would like to send them." GG, NSW

"Dear Australiana Online My order has just arrived - everything looks great! Thanks a lot." AM, Qld

"Many thanks. We have received them today. Very beautiful." PA, NSW

"I can't tell you how happy I am to have found your website! I really like your product lines and I'll be ordering from you again." EC, USA

"Yes the platter arrived and we love it! Now the CEO has asked that we send it to New Zealand so we have repacked and are sending it over! Thank you for your professional service." GS, NSW

"Thanks Rod Order went through, that's excellent service. Early enough to still mail to England. Thanks so much." PS, Vic

"Wow what great service, thank you. My dad will be waiting by the post!" RW, ACT

"Thank you - parcel arrived today and  I'm very happy with everything." EP, NSW

"The parcel has arrived, the tea towels are great and will be going to the UK. Thank you so much." PC, Vic

"Thanks Rod. That's great service!" DM, NSW

"The calendars have arrived safely. Thanks a lot. Great service again!" JK, Germany

"Thank you, delighted with the pins!" SR, Vic

"Thank YOU for your prompt reaction, as always!" TB, France

"Thank you so much for all your assistance. I really appreciate the trouble you went to. When I got home from work last night there was an Australia Post card in the letterbox. It was the first one we had received. I collected them this morning and my husband loves them. Thank you again!!! We hope to order more from you in the future." AM, NSW

"Thanks for the update - that is what I call great customer service!" NP, Vic

"The prompt service is very much appreciated. I will sure to use your services again as well as recommend you to anyone else who requires similar products." GM, NSW

"Just to let you know I received the goods yesterday and am very satisfied with the timing and quality of the goods. Thank you." AB, Qld

"Thanks Rod for your FANTASTIC customer service, keep up the good work." GY, NSW

"Thank you for your prompt service!" KB, USA

"Just wanted to say am so pleased to find Australian made products finally, especially the soft toys; it's always hard to find anything genuine for overseas friends and it's also humiliating when you find "Australian souvenirs" that are tagged made in Asia, so don't purchase them and therefore your friends miss out. ... Keep up the excellent work and presentations, will be back for more!!" LH, NSW

"What a great range of goods you have! I'm glad I found your site." SM, Qld

"All good, package received and now in combination with some other stuff on it's way to Austria. Thanks again." JG, NSW

"Thanks for your quick respond (sic) Rod. I do indeed very appreciate your great customer service. keep it up!" LL, Malaysia

"They arrived very quickly and all in good condition. Thank you very mush (sic) for everything and if we need anything further we will be in touch." JC, NSW

"They arrived Friday and were in fantastic condition and they were really pleased. Thank-you for all your help." AH, SA

"Thank you for sending me my order so promptly which arrived early this morning. It is very much appreciated." JF, NSW

"AND THANKYOU! An Australian company that provides ease of internet use AND quality service! Well done. KC, WA

"The parcel arrived safely today. Thank you very much for all your help, I certainly know where to come in future for Australian made products and efficient service." JT, Vic

"Thank you very much Rod. They arrived at the eleventh hour yesterday! They are fantastic and hopefully will be well received by the recipients in NSW and Qld." WS, Vic

"I have received my Australian "goodies", everything was just perfect, the items as well as the delivery. I have and will recommend your website." MR, Qld

"I have received the CD and calendar. They just came today. Thank you very much. I am very happy with the purchase." EM, Netherlands

"The service was very fast and friendly. The calendar and the socks arrived arrived in great condition. I'm very pleased with my experience with your company." SK, Germany

"Thanks for the follow up Rod. I ordered a book which completed a six book series of Australian classics. I couldn't find it anywhere else, but you guys had it. Easy ordering and fast delivery. Very happy." SC, NSW

"Indeed, I am extremely satisfied! thanks again." DR, Belgium

"I am sorry I meant to send you a message earlier because I was very impressed with the bowl. I received the bowl quite promptly. It is now on its way to England as a wedding gift. We all thought it was lovely and beautifully made. Thank you." MK, Qld

"Just to let you know that we were absolutely satisified with the entire online transaction. The order for the handtowels was processed swiftly and we are pleased with their quality and colour. They will make a great gift for our overseas friends. We would highly recommend your site to people looking for quality Australian made gifts. Many thanks." TC, NSW

"I have no complaints about my experience with Australiana Online. The product was easy to order and was expeditious in its arrival. I will definitely return. Many Thanks. RH, NSW

"Yes I loved it and so did the person I gave it to as a gift. She was thrilled as she is returning to the UK and this will be her Australian memento." CB, Vic

"I received my book that I purchased about a week ago and I received it about 2 days ago in the post. I am happy with my book and I've already started reading through it and I take it wherever I go. I'm looking forward to purchasing more products from Australiana Online in the near future." DM, Malta

"Yes it was very easy and am very happy with the purchase. It is a wedding present we are sending to India. I think they will love it. Thank you very much. I have highly recommended your website and merchandise." SW, SA

"I was most impressed not only with the apron but with the speed that I received it for which I thank you! It took just one day more than some books I had ordered from a London store. I shall bookmark your page for future gift ideas. Many thanks." CD, UK

"I am more than happy with my purchase of the DVD BUT I have to say that the follow up service and advice that you provided was more than expected and certainly appreciated." WV, Vic

"Just a short note from a happy customer! I needed some "urgent" gifts for family overseas -- family who don't care for just "any old thing". It was a great pleasure to navigate through your site and find Australian-made gifts that I wouldn't be embarrassed to be seen giving (for a change!). As an added bonus, my family were delighted with my choices and enjoyed the novelty of receiving items they didn't even know existed." BC, NSW

"Thank you. The order arrived very quickly. it was a great way to shop." LS, Qld

"I am very pleased with my purchase, it is exactly what I was looking for. Thank you for your excellent service, and reasonable price." DW, UK

"Great service, great products. Thank you." KE, NSW

"I am very pleased with my purchase and the service from your company. It is still in the box and everyone is asking "Where did you get this, it is so neat?". Thanks!" CW, USA

"We are overjoyed with the appearance and quality. Two are on their way to China and one to America. We will no doubt be regular clients." JC, NSW

"Indeed I have received my dvd and would like to express my thanks for the speedy and professional way in which my order was handled. Your customer service has been exceptional and first class all the way and I will certainly recommend Australiana Online to all my family and friends." GS, NSW

"Just to let you know the vase was delivered yesterday and I am delighted with it (and the service I have received from Australiana Online). I will recommend you to my friends and colleagues and buy again myself!" AF, UK

"Just dropping a line to let you know I am very happy with my lovely apron, very reasonably priced and postage costs are fantastic, thank you." JK, NSW

"The service was very fast and the calendar arrived in great condition. We couldn't be more pleased with our experience with your company." CW, USA

"Thanks for your follow up. Excellent service, I'm very pleased to do business with you and will probably continue to do so each year from now on." PL, Vic

"Shopping through your online services was very easy and I was very happy with the prompt delivery of the item. Thank you." LW, NSW

"They arrived swiftly - even though it was right in the last minute rush of Christmas Shopping and mail delivery - and were beautifully presented. I wrapped them and sent them off feeling really good about my purchase. I certainly know where to go first thing now." LP, WA

"Yes we are very happy with the purchases. I have heard from Mr X and all the family were happy with the gifts. Thank you - I will be ordering online next Christmas again as it is too expensive to send packages." CF, Qld

"I love my calendar I ordered online! Delivery was very quick and it was cheaper than buying it at the shopping centre!" NG, SA

"Thank you very much for your e-mail. Yes, I'm very happy with your products. thanks a lot." FF, Switzerland

"The joey found its way to France in good health and is now being loved." NC, Vic

"The gifts arrived promptly so thank you for that. Luckily it is not your fault that my friends in the US have no taste for Vegemite!" MM, Vic

"Thank you for your care and attention in making this a very special Christmas present." SE, NSW

"Negatives - not a one, well done!" SL, Qld

"Really good, quick response, good level of communication on your behalf and most importantly fast and efficient dispatch." FD, Vic

"Yes, the wombat is great and he is actually on the way to a new life in sunny California! He was a birthday/Christmas present for a friend in the USA. Your service was terrific, and it was a pleasure to be able to purchase an item made in Australia!" DR, Vic

"Thank you Rod, goods received and completely satisfied." RL, Qld

"All is great! Received everything just great and appreciate your top-notch customer service. Will certainly buy from you again." PO, USA

"I will recommend and will use Australiana Online again, thank you for a great service." BB, SA

"Thank you for your query, yes everything is perfect. I'm glad I finally found somewhere to buy Australian made 'goodies' for my pen-pals overseas." RH, Qld

"Very happy with purchase. Have been looking everywhere for an Australian made Australian Flag, was so pleased to finally find one, at a good price, and super fast postage. Many thanks for an easy transaction, I'm sure that we will be back again." LS Vic

"Yes, thank you - I received the books a couple of days ago in excellent condition. The service was terrific and efficient. It's always a bit hazardous ordering things from websites - especially for Christmas - because often the item is not actually in stock - but you were true to your word." RA, NSW

"Yes, very happy with my purchase. All received in a first class and timely manner. Australiana Online provided outstanding service and unique gift choices; exactly what I needed and when I needed it for a special occasion."  HJ, USA

"Am happy to respond and say the goods arrived earlier than I expected and I was most satisfied with the exercise." BB, Austria

"Yes, thank you, everything very nice and sent promptly; effortless way of gift shopping." JD, Vic

"I will have no hesitation in buying from you in the future and will let others know about your service." MH, Qld

"Well done, I'll be recommending your site to anyone looking for something uniquely Aussie!" KJ, NSW

"Really happy with the purchase, the product was of the highest quality and the buying/shipping process was very smooth." AK, Sweden

"It arrived, it is wonderful, I love it! And my grandson will too."  AC, USA

"The book ordered from you arrived quickly and in good condition at a competitive price. Thank you." RB,  NSW

"I was extremely happy with the prompt delivery, the packaging and the quality of the product. Much appreciated and thanks for the follow up." AB, NSW

"Delivered just now, thank you so much for your very efficient service, they look lovely - all nicely gift boxed and just in time for our event. Thanks very much."  JR, Vic

"Thank you, very efficient service. This was the second time I have ever ordered and paid for anything over the internet, so I was pleased it all went smoothly." HW, Vic

"Well done for only stocking Australian made products." HW, Vic

"Thankyou very much for your excellent service. The cup and plate arrived safely and were a great success with the birthday boy." LS, Vic

"The three ceramic plates by Tony Hart arrived safely. The colors are gorgeous, although I am personally partial to the orange/yellow of the lizard plate. Their size, weight, and glazing add to the tactile enjoyment of the pieces. The pages with information about the artist are a wonderful touch and will help the lucky recipient of a plate truly appreciate the work of art he or she is receiving." LS, USA

"I would like to let you know I received the Business Card Holders. I am very pleased with them." MH, Vic

"I love the product I bought from your website and I'd like to say thankyou for the prompt delivery. It is a present for my neice for Christmas and she will be thrilled."  JC, Qld

"Fantastic website - so glad I found you." AW, Qld

"Thanks - my friend loved the wombat sign!" BG, USA

"Plates arrived in good shape, thank you." MT, USA

"I would like to respond to your follow up email and let you know how happy I was with the prompt service I received after ordering from you." MA, NSW

"The package arrived promptly and I am very happy with the purchase and the service. In future I will definately consider purchasing from you." SC, Qld

"Thanks for your email. Yes, Ms X received her order and is more than happy with her purchase. We found our shopping experience on your website extremely easy and stress free - which we love!"  FD, Vic

"Everything was perfect! Thank you very much!" KH, USA

"Thank you Australiana Online I was very happy with my purchase from you and I will be using your web site again in the near future." MS, UK

"I received my package promptly and without problem." SC, Japan

"Everything is great thanks for your kind service, and following up." SD, NSW

"I am very happy with the coasters and the shopping experience was trouble free." JR, NSW

"Great service - prompt delivery. My daughter loves her koala."  CC, UK

"I would like to compliment Australiana Online for their prompt service." DW, NSW

"Thanks for all your help will recommend your services to friends who are in need something uniquely Australian and unusual." LR, NSW

"I wanted to let you know I received my plates today. I was pleased to receive them so quickly and in perfect shape. I was excited to find your online store. I appreciate that they are authentically Australian." JB, USA

"In the last few months I have made two purchases with Australiana Online and I have been very pleased with the items. I was pleasantly surprised by the speed of delivery considering it has come half way around the globe to the UK. Products were in great condition and just as I expected them from your online descriptions." CC, UK

"I am very happy with my "goodies" and greatly appreciate you getting them to me so quickly." AC, Vic

"I am very satisfied with my shopping experience and believe the goods make most appropriate gifts for my overseas relatives when I visit them next month." KC, Vic

"Thank you for a variety of items to choose from and thank you for great service." NS, NSW

"Just to let you know the parcel arrived yesterday, in excellent condition. Thanks a lot" TB, France

"Many thanks for your prompt and efficient service. I was very impressed with the ease of use of your site and how quickly the goods arrived. As gifts for family overseas I have been trying to get Australian made items (no mean feat) and so was pleased to have found your service. I rarely shop online for fear of poor quality and service but certainly would be happy to use you again." SD, Vic

"Thank you for the follow up-email. Yes we are happy with the toys and will no doubt buy your products again." MT, Vic

"Yes, I am very happy with my purchase. Excellent service and I would recommend your website to anyone. Looking forward to purchasing more items in the near future. Thanks." OB, NSW

"Thank you for taking the time to email. I was very happy with the service and delivery. I am thrilled with your prices and goods. I will be shouting your praises near and far. I'll be shopping again before Christmas, of that I am sure." RS, USA

"They are the best thing I have ever bought on line!! Best stubbie holders ever! thanks." BD, NSW