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Australiana Online Pty Ltd
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At Australiana Online we are proud of
the quality Australian made products and service we provide to
our Customers. We love to make our Customers happy and receive their
feedback. Here are some of the comments we have received. "Let me tell you that your kangaroos with babies
in a pouch are a big success with my Russian colleagues and partners, and
everybody just loves your koalas with leaves." EK, Russia "Thank you for the service. I am sure you will be
hearing from me again in the New Year - I need socks!" JM, Japan "Thanks very much - your site and service is much
appreciated :-)" JM, Qld "I have lots of overseas friends who love
Australiana. Until now buying for them has been difficult. However your website
is now in Favourites on this computer. You have exactly what I would like to
send them." GG, NSW "Dear Australiana Online My order has just arrived
- everything looks great! Thanks a lot." AM, Qld "Many thanks. We have received them today. Very
beautiful." PA, NSW "I can't tell you how happy I am to have found
your website! I really like your product lines and I'll be ordering from you
again." EC, USA "Yes the platter arrived and we love it! Now the
CEO has asked that we send it to New Zealand so we have repacked and are sending
it over! Thank you for your professional service." GS, NSW "Thanks Rod Order went through, that's excellent
service. Early enough to still mail to
England. Thanks so much." PS, Vic "Wow what great service, thank you. My dad will be
waiting by the post!" RW, ACT "Thank you - parcel arrived today and I'm very happy with everything." EP,
NSW "The parcel has arrived, the tea towels are great
and will be going to the UK. Thank you so much." PC, Vic "Thanks Rod. That's great service!"
DM, NSW "The calendars have arrived safely. Thanks a lot.
Great service again!" JK, Germany "Thank you, delighted with the pins!" SR,
Vic "Thank YOU for your prompt reaction, as always!"
TB, France "Thank you so much for all your assistance. I
really appreciate the trouble you went to. When I got home from work last night
there was an Australia Post card in the letterbox. It was the first one we had
received. I collected them this morning and my husband loves them. Thank you
again!!! We hope to order more from you in the future." AM, NSW "Thanks for the update - that is what I call great
customer service!" NP, Vic "The prompt service is very much appreciated. I
will sure to use your services again as well as recommend you to anyone else who
requires similar products." GM, NSW "Just to let you know I received the goods
yesterday and am very satisfied with the timing and quality of the goods.
Thank you." AB, Qld "Thanks Rod for your FANTASTIC customer service,
keep up the good work." GY, NSW "Thank you for your prompt service!" KB,
USA "Just wanted to say am so pleased to find
Australian made products finally, especially the soft toys; it's always hard to
find anything genuine for overseas friends and it's also humiliating when you
find "Australian souvenirs" that are tagged made in Asia, so don't purchase them
and therefore your friends miss out. ... Keep up the excellent work and
presentations, will be back for more!!" LH, NSW "What a great range of goods you have! I'm glad I
found your site." SM, Qld "All good, package received and now in combination
with some other stuff on it's way to Austria. Thanks again." JG, NSW "Thanks for your quick respond (sic) Rod. I do
indeed very appreciate your great customer service. keep it up!" LL,
Malaysia "They arrived very quickly and all in good
condition. Thank you very mush (sic) for everything and if we need anything
further we will be in touch." JC, NSW "They arrived Friday and were in fantastic
condition and they were really pleased. Thank-you for all your help." AH,
SA "Thank you for sending me my order so promptly
which arrived early this morning. It is very much appreciated." JF,
NSW "AND THANKYOU! An Australian company that provides
ease of internet use AND quality service! Well done. KC, WA "The parcel arrived safely today. Thank you very
much for all your help, I certainly know where to come in future for Australian
made products and efficient service." JT, Vic "Thank you very much Rod. They arrived at the
eleventh hour yesterday! They are fantastic and hopefully will be well received
by the recipients in NSW and Qld." WS, Vic "I have received
my Australian "goodies", everything was just perfect, the items as well as
the delivery. I have and will recommend your website." MR, Qld "I have received the CD and calendar. They just
came today. Thank you very much. I am very happy with the purchase." EM,
Netherlands "The service was very fast and friendly. The
calendar and the socks arrived arrived in great condition. I'm very pleased with
my experience with your company." SK, Germany "Thanks for the follow up Rod. I ordered a book
which completed a six book series of Australian classics. I couldn't find it
anywhere else, but you guys had it. Easy ordering and fast delivery. Very
happy." SC, NSW "Indeed, I am extremely satisfied! thanks again."
DR, Belgium "I am sorry I meant to send you a message earlier
because I was very impressed with the bowl. I received the bowl quite promptly.
It is now on its way to England as a wedding gift. We all thought it was lovely
and beautifully made. Thank you." MK, Qld "Just to let you know that we were absolutely
satisified with the entire online transaction. The order for the handtowels was
processed swiftly and we are pleased with their quality and colour. They will
make a great gift for our overseas friends. We would highly recommend your site
to people looking for quality Australian made gifts. Many thanks." TC,
NSW "I have no complaints about my experience with
Australiana Online. The product was easy to order and was expeditious in its
arrival. I will definitely return. Many Thanks. RH, NSW "Yes I loved it and so did the person I gave it to
as a gift. She was thrilled as she is returning to the UK and this will be her
Australian memento." CB, Vic "I received my book that I purchased about a week
ago and I received it about 2 days ago in the post. I am happy with my book and
I've already started reading through it and I take it wherever I go. I'm looking
forward to purchasing more products from Australiana Online in the near future."
DM, Malta "Yes it was very easy and am very happy with the
purchase. It is a wedding present we are sending to India. I think they will
love it. Thank you very much. I have highly recommended your website and
merchandise." SW, SA "I was most impressed not only with the apron but
with the speed that I received it for which I thank you! It took just one day
more than some books I had ordered from a London store. I shall bookmark your
page for future gift ideas. Many thanks." CD, UK "I am more than happy with my purchase of the DVD
BUT I have to say that the follow up service and advice that you provided
was more than expected and certainly appreciated." WV, Vic "Just a short note from a happy customer! I needed
some "urgent" gifts for family overseas -- family who don't care for just "any
old thing". It was a great pleasure to navigate through your site and find
Australian-made gifts that I wouldn't be embarrassed to be seen giving (for a
change!). As an added bonus, my family were delighted with my choices and
enjoyed the novelty of receiving items they didn't even know existed." BC,
NSW "Thank you. The order arrived very quickly. it was
a great way to shop." LS, Qld "I am very pleased with my purchase, it is exactly
what I was looking for. Thank you for your excellent service, and reasonable
price." DW, UK "Great service, great products. Thank you." KE,
NSW "I am very pleased with my purchase and the
service from your company. It is still in the box and everyone is asking "Where
did you get this, it is so neat?". Thanks!" CW, USA "We are overjoyed with the appearance and quality.
Two are on their way to China and one to America. We will no doubt be regular
clients." JC, NSW "Indeed I have received my dvd and would like to
express my thanks for the speedy and professional way in which my order was
handled. Your customer service has been exceptional and first class all the way
and I will certainly recommend Australiana Online to all my family and friends."
GS, NSW "Just to let you know the vase was
delivered yesterday and I am delighted with it (and the service I have
received from Australiana Online). I will recommend you to my friends and
colleagues and buy again myself!" AF, UK "Just dropping a line to let you know I am very
happy with my lovely apron, very reasonably priced and postage costs are
fantastic, thank you." JK, NSW "The service was very fast and the calendar
arrived in great condition. We couldn't be more pleased with our experience with
your company." CW, USA "Thanks for your follow up. Excellent service, I'm
very pleased to do business with you and will probably continue to do so each
year from now on." PL, Vic "Shopping through your online services was very
easy and I was very happy with the prompt delivery of the item. Thank you." LW,
NSW "They arrived swiftly - even though it was right
in the last minute rush of Christmas Shopping and mail delivery - and were
beautifully presented. I wrapped them and sent them off feeling really good
about my purchase. I certainly know where to go first thing now." LP,
WA "Yes we are very happy with the purchases. I have
heard from Mr X and all the family were happy with the gifts. Thank you - I will
be ordering online next Christmas again as it is too expensive to send
packages." CF, Qld "I love my calendar I ordered online! Delivery was
very quick and it was cheaper than buying it at the shopping centre!" NG,
SA "Thank you very much for your e-mail. Yes, I'm
very happy with your products. thanks a lot." FF, Switzerland "The joey found its way to France in good health
and is now being loved." NC, Vic "The gifts arrived promptly so thank you for that.
Luckily it is not your fault that my friends in the US have no taste for
Vegemite!" MM, Vic "Thank you for your care and attention in making
this a very special Christmas present." SE, NSW "Negatives - not a one, well done!" SL,
Qld "Really good, quick response, good level of
communication on your behalf and most importantly fast and efficient dispatch."
FD, Vic "Yes, the wombat is great and he is actually on
the way to a new life in sunny California! He was a birthday/Christmas present
for a friend in the USA. Your service was terrific, and it was a pleasure
to be able to purchase an item made in Australia!" DR, Vic "Thank you Rod, goods received and completely
satisfied." RL, Qld "All is great! Received everything just great and
appreciate your top-notch customer service. Will certainly buy from you again."
PO, USA "I will recommend and will use Australiana Online
again, thank you for a great service." BB, SA "Thank you for your query, yes everything is
perfect. I'm glad I finally found somewhere to buy Australian made 'goodies' for
my pen-pals overseas." RH, Qld "Very happy with purchase. Have been looking
everywhere for an Australian made Australian Flag, was so pleased to finally
find one, at a good price, and super fast postage. Many thanks for an easy
transaction, I'm sure that we will be back again." LS Vic "Yes, thank you - I received the books a couple of
days ago in excellent condition. The service was terrific and efficient. It's
always a bit hazardous ordering things from websites - especially for Christmas
- because often the item is not actually in stock - but you were true to your
word." RA, NSW "Yes, very happy with my purchase. All received in
a first class and timely manner. Australiana Online provided outstanding service
and unique gift choices; exactly what I needed and when I needed it for a
special occasion." HJ, USA "Am happy to respond and say the goods arrived
earlier than I expected and I was most satisfied with the exercise." BB,
Austria "Yes, thank you, everything very nice and sent
promptly; effortless way of gift shopping." JD, Vic "I will have no hesitation in buying from you in
the future and will let others know about your service." MH, Qld "Well done, I'll be recommending your site to
anyone looking for something uniquely Aussie!" KJ, NSW "Really happy with the purchase, the product was
of the highest quality and the buying/shipping process was very smooth." AK,
Sweden "It arrived, it is wonderful, I love it! And my
grandson will too." AC, USA "The book ordered from you arrived quickly and in
good condition at a competitive price. Thank you." RB, NSW "I was extremely happy with the prompt delivery,
the packaging and the quality of the product. Much appreciated and thanks for
the follow up." AB, NSW "Delivered just now, thank you so much for your
very efficient service, they look lovely - all nicely gift boxed and just in
time for our event. Thanks very much." JR, Vic "Thank you, very efficient service. This was the
second time I have ever ordered and paid for anything over the internet, so I
was pleased it all went smoothly." HW, Vic "Well done for only stocking Australian made
products." HW, Vic "Thankyou very much for your excellent service.
The cup and plate arrived safely and were a great success with the birthday
boy." LS, Vic "The three ceramic plates by Tony Hart arrived
safely. The colors are gorgeous, although I am personally partial to the
orange/yellow of the lizard plate. Their size, weight, and glazing add to the
tactile enjoyment of the pieces. The pages with information about the artist are
a wonderful touch and will help the lucky recipient of a plate truly appreciate
the work of art he or she is receiving." LS, USA "I would like to let you know I received the
Business Card Holders. I am very pleased with them." MH, Vic "I love the product I bought from your website and
I'd like to say thankyou for the prompt delivery. It is a present for my neice
for Christmas and she will be thrilled." JC, Qld "Fantastic website - so glad I found you." AW,
Qld "Thanks - my friend loved the wombat sign!" BG,
USA "Plates arrived in good shape, thank you." MT,
USA "I would like to respond to your follow up email
and let you know how happy I was with the prompt service I received after
ordering from you." MA, NSW "The package arrived promptly and I am very happy
with the purchase and the service. In future I will definately consider
purchasing from you." SC, Qld "Thanks for your email. Yes, Ms X received her
order and is more than happy with her purchase. We found our shopping experience
on your website extremely easy and stress free - which we love!" FD,
Vic "Everything was perfect! Thank you very much!" KH,
USA "Thank you Australiana Online I was very happy
with my purchase from you and I will be using your web site again in the near
future." MS, UK "I received my package promptly and without
problem." SC, Japan "Everything is great thanks for your kind service,
and following up." SD, NSW "I am very happy with the coasters and the
shopping experience was trouble free." JR, NSW "Great service - prompt delivery. My daughter
loves her koala." CC, UK "I would like to compliment Australiana Online for
their prompt service." DW, NSW "Thanks for all your help will recommend your
services to friends who are in need something uniquely Australian and
unusual." LR, NSW "I wanted to let you know I received my plates
today. I was pleased to receive them so quickly and in perfect shape. I was
excited to find your online store. I appreciate that they are authentically
Australian." JB, USA "In the last few months I have made two purchases
with Australiana Online and I have been very pleased with the items. I was
pleasantly surprised by the speed of delivery considering it has come half way
around the globe to the UK. Products were in great condition and just as I
expected them from your online descriptions." CC, UK "I am very happy with my "goodies" and greatly
appreciate you getting them to me so quickly." AC, Vic "I am very satisfied with my shopping experience
and believe the goods make most appropriate gifts for my overseas relatives when
I visit them next month." KC, Vic "Thank you for a variety of items to choose from
and thank you for great service." NS, NSW "Just to let you know the parcel arrived
yesterday, in excellent condition. Thanks a lot" TB, France "Many thanks for your prompt and efficient
service. I was very impressed with the ease of use of your site and how quickly
the goods arrived. As gifts for family overseas I have been trying to get
Australian made items (no mean feat) and so was pleased to have found your
service. I rarely shop online for fear of poor quality and service but certainly
would be happy to use you again." SD, Vic "Thank you for the follow up-email. Yes we are
happy with the toys and will no doubt buy your products again." MT,
Vic "Yes, I am very happy with my purchase. Excellent
service and I would recommend your website to anyone. Looking forward to
purchasing more items in the near future. Thanks." OB, NSW "Thank you for taking the time to email. I was
very happy with the service and delivery. I am thrilled with your prices and
goods. I will be shouting your praises near and far. I'll be shopping again
before Christmas, of that I am sure." RS, USA "They are the best thing I have ever bought on
line!! Best stubbie holders ever! thanks." BD, NSW Home |
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